New-Customer Intake & Welcome
First-time customers get the pro treatment: welcome email, what-to-expect, service records started.
What it does
The first time you book somebody new, they get your welcome email. We start a service record that follows them through every job after.
Exactly what happens
These are the behaviors the build is tested against before it goes live.
What we need from you
Answered once, during setup. Miter asks; you never touch a settings screen.
- welcome message & attachments
- info to collect (gate codes, pets, panel location)
What it costs
Every account starts from a $49 monthly platform fee, and a one-time $149 setup. Crew size never changes it, and running more than one system takes 10% off your systems. Your actual total is shown before you pay anything — nothing is charged until you approve the quote.
Going over does not switch anything off, and nothing is added to your bill on its own. If your volume settles above the line we talk to you first and you agree to the new price before it starts — that is the whole policy.