Emergency Line Priority
You decide what counts as an emergency. We make sure you hear about it.
What it does
Checks what every caller actually said against your own list of emergencies — not a general idea of urgent — and gets you straight away when one comes in, including the calls the assistant did not flag.
Exactly what happens
These are the behaviors the build is tested against before it goes live.
What we need from you
Answered once, during setup. Forge asks; you never touch a settings screen.
- your emergency words (what counts, in your trade)
- where to reach you
What it costs
Every account starts from a $49 monthly platform fee, and a one-time $299 setup. Larger crews pay a size multiplier, and running more than one package takes 10% off the rest. Your actual total is shown before you pay anything — nothing is charged until you approve the quote.
Going over does not switch anything off, and nothing is added to your bill on its own. If your volume settles above the line we talk to you first and you agree to the new price before it starts — that is the whole policy.
Works well with
Inbound Call Handling
Every call answered, logged, and turned into a job — even when you're under a sink.
☎️Lead Capture & Follow-up
Every enquiry lands in one list, and nobody gets forgotten.
🗓️Scheduling & Dispatch
Your diary stays honest: no double-bookings, no back-to-back sprints across town.
🧾Invoice & Payment Nudges
You did the work — this makes sure you get paid without awkward phone calls.
📈Review Requests
Happy customers become 5-star reviews while the job's still fresh.