Lead Capture & Follow-up
Every enquiry lands in one list, and nobody gets forgotten.
What it does
Captures enquiries from your website into one lead list, acknowledges them in your name, tells you straight away, and follows up in two days if they go quiet.
Exactly what happens
These are the behaviors the build is tested against before it goes live.
What we need from you
Answered once, during setup. Forge asks; you never touch a settings screen.
- follow-up wording
- how long before following up
What it costs
Every account starts from a $49 monthly platform fee, and a one-time $299 setup. Larger crews pay a size multiplier, and running more than one package takes 10% off the rest. Your actual total is shown before you pay anything — nothing is charged until you approve the quote.
Going over does not switch anything off, and nothing is added to your bill on its own. If your volume settles above the line we talk to you first and you agree to the new price before it starts — that is the whole policy.
Works well with
Inbound Call Handling
Every call answered, logged, and turned into a job — even when you're under a sink.
🗓️Scheduling & Dispatch
Your diary stays honest: no double-bookings, no back-to-back sprints across town.
🧾Invoice & Payment Nudges
You did the work — this makes sure you get paid without awkward phone calls.
📈Review Requests
Happy customers become 5-star reviews while the job's still fresh.
🛡️Emergency Line Priority
You decide what counts as an emergency. We make sure you hear about it.
🗓️Appointment Reminders
The appointment reminder that stops the no-show, in your own words.