Inbound Call Handling
Every call answered, logged, and turned into a job — even when you're under a sink.
What it does
A named AI assistant (Sarah by default — pick the voice) answers when you cannot. If you do not pick up within 7 seconds, she answers for you: opens with the recording disclosure, takes the job details, books or takes a message, and emails you a summary. Every call logged with recording + transcript, and every caller filed as a lead you can convert with one tap.
Exactly what happens
These are the behaviors the build is tested against before it goes live.
What we need from you
Answered once, during setup. Forge asks; you never touch a settings screen.
- business phone number
- booking vs message-only mode
- disclosure script confirmation
What it costs
Every account starts from a $49 monthly platform fee, and a one-time $299 setup. Larger crews pay a size multiplier, and running more than one package takes 10% off the rest. Your actual total is shown before you pay anything — nothing is charged until you approve the quote.
Going over does not switch anything off, and nothing is added to your bill on its own. If your volume settles above the line we talk to you first and you agree to the new price before it starts — that is the whole policy.
Works well with
Lead Capture & Follow-up
Every enquiry lands in one list, and nobody gets forgotten.
🗓️Scheduling & Dispatch
Your diary stays honest: no double-bookings, no back-to-back sprints across town.
🧾Invoice & Payment Nudges
You did the work — this makes sure you get paid without awkward phone calls.
📈Review Requests
Happy customers become 5-star reviews while the job's still fresh.
🛡️Emergency Line Priority
You decide what counts as an emergency. We make sure you hear about it.
🗓️Appointment Reminders
The appointment reminder that stops the no-show, in your own words.