Scheduling & Dispatch
Your diary stays honest: no double-bookings, no back-to-back sprints across town.
What it does
Checks whether anyone is actually free before a booking is accepted, holds the drive-time gap you set between jobs, and sends each crew member their day. Your booked work flows into whichever calendar you already use.
Exactly what happens
These are the behaviors the build is tested against before it goes live.
What we need from you
Answered once, during setup. Forge asks; you never touch a settings screen.
- how many jobs you can run at once
- drive-time gap between jobs
- working days & hours
What it costs
Every account starts from a $49 monthly platform fee, and a one-time $299 setup. Larger crews pay a size multiplier, and running more than one package takes 10% off the rest. Your actual total is shown before you pay anything — nothing is charged until you approve the quote.
Going over does not switch anything off, and nothing is added to your bill on its own. If your volume settles above the line we talk to you first and you agree to the new price before it starts — that is the whole policy.
Works well with
Appointment Reminders
The appointment reminder that stops the no-show, in your own words.
🗓️Job Status Updates
"On our way", "running late", "job done" — emailed to the customer automatically, so they stop ringing to ask.
☎️Inbound Call Handling
Every call answered, logged, and turned into a job — even when you're under a sink.
☎️Lead Capture & Follow-up
Every enquiry lands in one list, and nobody gets forgotten.
🧾Invoice & Payment Nudges
You did the work — this makes sure you get paid without awkward phone calls.
📈Review Requests
Happy customers become 5-star reviews while the job's still fresh.