Appointment Reminders
The appointment reminder that stops the no-show, in your own words.
What it does
Before each booked job we email the customer a reminder in the wording you set — up to three, at the times you choose. If you allow it, they can reply to move the appointment; if you do not, we never offer.
Exactly what happens
These are the behaviors the build is tested against before it goes live.
What we need from you
Answered once, during setup. Miter asks; you never touch a settings screen.
- when to remind
- your wording
- whether they may reply to reschedule
What it costs
Every account starts from a $49 monthly platform fee, and a one-time $149 setup. Crew size never changes it, and running more than one system takes 10% off your systems. Your actual total is shown before you pay anything — nothing is charged until you approve the quote.
Going over does not switch anything off, and nothing is added to your bill on its own. If your volume settles above the line we talk to you first and you agree to the new price before it starts — that is the whole policy.
Texting cannot begin until that approval lands, so you are not billed for this one until it is approved and sending. We email you the day it switches on, and that first month is charged only for the days left in it.
Works well with
Scheduling & Dispatch
Your calendar stays honest: no double-bookings, no back-to-back sprints across town.
Job Status Updates
"On our way", "running late", "job done" — sent automatically, so they stop calling to ask.
Inbound Call Handling
Every call answered, logged, and turned into a job — even when you're under a sink.
Lead Capture & Follow-up
Every inquiry lands in one list, and nobody gets forgotten.
Maintenance Plan Reminders
Turn one-time jobs into repeat visits you actually remember to offer.
Invoice & Payment Nudges
You did the work — this makes sure you get paid without awkward phone calls.