Maintenance Plan Reminders
Turn one-time jobs into repeat visits you actually remember to offer.
What it does
A set time after a customer’s last completed job — you choose how long — we email them that the next service is due. Replies come straight to you, and each customer is only asked once per visit.
Exactly what happens
These are the behaviors the build is tested against before it goes live.
What we need from you
Answered once, during setup. Forge asks; you never touch a settings screen.
- how often a service is due
- how far ahead to remind
What it costs
Every account starts from a $49 monthly platform fee, and a one-time $299 setup. Larger crews pay a size multiplier, and running more than one package takes 10% off the rest. Your actual total is shown before you pay anything — nothing is charged until you approve the quote.
Going over does not switch anything off, and nothing is added to your bill on its own. If your volume settles above the line we talk to you first and you agree to the new price before it starts — that is the whole policy.
Works well with
Inbound Call Handling
Every call answered, logged, and turned into a job — even when you're under a sink.
☎️Lead Capture & Follow-up
Every enquiry lands in one list, and nobody gets forgotten.
🗓️Scheduling & Dispatch
Your diary stays honest: no double-bookings, no back-to-back sprints across town.
🗓️Appointment Reminders
The appointment reminder that stops the no-show, in your own words.
🧾Invoice & Payment Nudges
You did the work — this makes sure you get paid without awkward phone calls.
📈Review Requests
Happy customers become 5-star reviews while the job's still fresh.